# Terms & Conditions
These Terms govern your use of the WhatsApp API subscription services provided by Shy Web Tech.
1. ✅ Acceptance of Terms
By accessing or subscribing to our services, you agree to comply with these Terms & Conditions and our Privacy Policy.
2. 🔧 Service Overview
Shy Web Tech provides WhatsApp API access and automation solutions for businesses to manage customer communication, marketing campaigns, and support systems through subscription-based services.
3. 💳 Subscriptions & Payments
* Subscription plans are billed monthly or annually based on the selected package.
* Services will be activated only after successful payment confirmation.
* Users are responsible for maintaining accurate billing and account information.
* Failure to complete payment may result in suspension of services.
4. 🚫 User Responsibilities
Users agree NOT to:
* Send spam, fraudulent, abusive, or illegal content
* Violate WhatsApp or Meta policies
* Use the platform for phishing, scams, or harmful activities
* Share account credentials with unauthorized persons
Users are fully responsible for all activities performed using their account.
5. ❌ Account Suspension & Termination
Shy Web Tech reserves the right to suspend or terminate accounts without prior notice if:
* These Terms are violated
* Suspicious or unlawful activities are detected
* The service is used in a way that harms platform integrity or reputation
6. ⚠️ Limitation of Liability
Shy Web Tech shall not be held liable for:
* Indirect, incidental, or consequential damages
* Service interruptions caused by third-party providers
* Internet/network failures or Meta platform outages
* Loss of business, profits, or data due to external factors
7. 🔄 Cancellation & Refund Policy
* Users may cancel their subscription anytime through email or phone support.
* Services will remain active until the current billing cycle ends.
* No refunds will be provided for monthly subscription plans.
* Annual subscription plans may qualify for pro-rated refunds within 15 days of purchase.
* Duplicate or failed payment transactions will be refunded after verification.
8. 🔒 Privacy & Data Protection
We value user privacy and implement standard security practices to protect business and customer data. By using our services, you consent to the collection and processing of data required for platform functionality.
📬 Contact Information
📧 Email: [help@shywebtech.com](mailto:help@shywebtech.com)
📞 Phone: +91 9708372110
🌐 Website: [www.shywebtech.com](http://www.washywebtech.com)
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Shy Web Tech
Smart Digital Solutions for Growing Brands 🚀